{"id":69,"date":"2018-01-08T18:17:29","date_gmt":"2018-01-08T17:17:29","guid":{"rendered":"http:\/\/www.dessalator.abwebatelier.com\/technical-questions\/"},"modified":"2026-11-10T23:20:21","modified_gmt":"2026-11-10T22:20:21","slug":"technical-questions","status":"publish","type":"page","link":"https:\/\/www.dessalator.fr\/en\/technical-questions\/","title":{"rendered":"Technical questions"},"content":{"rendered":"<style>body.page-id-69{background:#e8f7f8}body.page-id-69 .site{width:100%;max-width:none;box-shadow:none}body.page-id-69 .x-container.max.width{width:100%;max-width:none}body.page-id-69 .x-container.offset{margin:0 auto}body.page-id-69 .x-main{width:100%;float:none}body.page-id-69 .entry-wrap{padding:0!important;background:transparent;box-shadow:none;border:0;border-radius:0}body.page-id-69 .entry-content{margin:0!important}body.page-id-69 .hentry{margin:0}body.page-id-69 .entry-header,body.page-id-69 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.cta{align-items:flex-start;flex-direction:column}#dl-ster .section{margin-top:38px}#dl-ster .procedure{padding:20px}#dl-ster .dark{padding:26px;grid-template-rows:auto auto auto;gap:16px}#dl-ster .timing{font-size:28px}#dl-ster h2{font-size:29px}}<\/style><style>#dl-ster .hub-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,260px),1fr));gap:16px}#dl-ster .hub-group{margin-top:34px}#dl-ster .hub-group>h3{margin-bottom:15px;font-size:24px}#dl-ster .hub-card{display:flex;flex-direction:column;text-decoration:none;color:#163440;min-width:0;transition:background .18s}#dl-ster .hub-card:hover{background:#f5ffff}#dl-ster .hub-card strong{font-size:22px;line-height:1.2;margin-bottom:12px}#dl-ster .hub-card span{font-size:16px;line-height:1.6;color:#536f79;margin-bottom:18px}#dl-ster .hub-card b{margin-top:auto;color:#176b70;font-size:15px}#dl-ster .hub-quick{display:flex;flex-wrap:wrap;gap:12px}#dl-ster .hub-form{max-width:720px}#dl-ster .hub-form input:not([type=submit]),#dl-ster .hub-form textarea{width:100%;max-width:100%;border:1px solid #abcbd1;border-radius:10px;padding:10px 12px;background:#fff;color:#163440;font-size:16px}#dl-ster .hub-form input[type=submit]{background:#163440;border:0;border-radius:40px;color:#fff;padding:14px 24px;font-weight:700;box-shadow:none;text-shadow:none}#dl-ster #hub-guides,#dl-ster #hub-contact{scroll-margin-top:100px}<\/style><section id=\"dl-ster\"><div class=\"st-wrap\"><header><p class=\"eyebrow\">DESSALATOR\u00ae \u00b7 TECHNICAL SUPPORT<\/p><h1>Technical questions.<br><span>The right guides on board.<\/span><\/h1><p class=\"intro\">Find answers, illustrated instructions and manuals to help you understand, install and maintain your Dessalator\u00ae watermaker.<\/p><div class=\"actions\"><a class=\"action\" href=\"#hub-guides\">Find a guide \u2193<\/a><a class=\"action secondary\" href=\"#hub-contact\">Ask a question \u2193<\/a><\/div><\/header><section class=\"section\" id=\"hub-guides\"><p class=\"eyebrow\">GUIDES AND ANSWERS<\/p><h2>What would you like to do?<\/h2><section class=\"hub-group\"><h3>Understand<\/h3><div class=\"hub-grid\"><a class=\"tile hub-card\" href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/reverse-osmosis\/\"><strong>Reverse osmosis<\/strong><span>See how a watermaker turns seawater into fresh water.<\/span><b>Read the guide \u2192<\/b><\/a><a class=\"tile hub-card\" href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/faq\/\"><strong>Frequently asked questions<\/strong><span>Find answers about choosing, installing and maintaining your watermaker.<\/span><b>Read the guide \u2192<\/b><\/a><\/div><\/section><section class=\"hub-group\"><h3>Maintain<\/h3><div class=\"hub-grid\"><a class=\"tile hub-card\" href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/instructions-for-sterilisation\/\"><strong>Sterilization<\/strong><span>Prepare your watermaker for storage without an ST2 cartridge.<\/span><b>Read the guide \u2192<\/b><\/a><a class=\"tile hub-card\" href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/sterilizing-cartridge\/\"><strong>ST2 sterilizing cartridge<\/strong><span>Prepare and install the reusable cartridge step by step.<\/span><b>Read the guide \u2192<\/b><\/a><a class=\"tile hub-card\" href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/hivernage\/\"><strong>Winterizing<\/strong><span>Follow the instructions to prepare your watermaker for winter.<\/span><b>Read the guide \u2192<\/b><\/a><\/div><\/section><section class=\"hub-group\"><h3>Repair<\/h3><div class=\"hub-grid\"><a class=\"tile hub-card\" href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/membrane-replacement\/\"><strong>Membrane replacement<\/strong><span>Follow the steps and find the instructions for your two- or three-membrane unit.<\/span><b>Read the guide \u2192<\/b><\/a><a class=\"tile hub-card\" href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/installation-of-hp-connectors\/\"><strong>HP fitting assembly<\/strong><span>Follow the illustrated steps to refit the high-pressure connectors.<\/span><b>Read the guide \u2192<\/b><\/a><\/div><\/section><\/section><section class=\"section\"><p class=\"eyebrow\">DOCUMENTATION AND SERVICE<\/p><h2>Manuals and spare parts.<\/h2><div class=\"hub-quick\"><a class=\"action secondary\" href=\"https:\/\/www.dessalator.fr\/en\/products\/brochures\/\">Manuals and technical data sheets \u2192<\/a><a class=\"action secondary\" href=\"https:\/\/www.dessalator.fr\/en\/after-sales-service\/prices-of-the-spare-parts\/\">Spare parts \u2192<\/a><\/div><\/section><section class=\"section\" id=\"hub-contact\"><p class=\"eyebrow\">TECHNICAL ENQUIRIES<\/p><h2>Let\u2019s talk about your installation.<\/h2><p class=\"intro\">Planning where to install your watermaker? Tell us your model, boat type and available space so we can help.<\/p><div class=\"tile hub-form\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f361-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"361\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/69#wpcf7-f361-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"361\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f361-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email address (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"121\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/section><p class=\"slogan\">True quality is built to last!<\/p><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>DESSALATOR\u00ae \u00b7 TECHNICAL SUPPORT Technical questions.The right guides on board. Find answers, illustrated instructions and manuals to help you understand, install and maintain your Dessalator\u00ae watermaker. Find a guide \u2193Ask a question \u2193 GUIDES AND ANSWERS What would you like to do? Understand Reverse osmosisSee how a watermaker turns seawater into fresh water.Read the guide \u2192Frequently asked questionsFind answers about &#8230; <\/p>\n<div><a href=\"https:\/\/www.dessalator.fr\/en\/technical-questions\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-layout-full-width.php","meta":{"_acf_changed":false,"_cbd_carousel_blocks":"[]","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-69","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/pages\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/comments?post=69"}],"version-history":[{"count":1,"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/pages\/69\/revisions"}],"predecessor-version":[{"id":37848,"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/pages\/69\/revisions\/37848"}],"wp:attachment":[{"href":"https:\/\/www.dessalator.fr\/en\/wp-json\/wp\/v2\/media?parent=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}